Get Your Free Cancellation Templates 

 

A cancellation doesn't have to mean a lost job. These templates give you a ready-to-send response for every scenario, whether you're the one rescheduling or the customer is.

  • Company reschedule templates for email and SMS
  • Customer cancellation responses with no-fault and policy violation versions
  • Rebooking CTAs built into every template
Cancellation confirmation

Automate Customer Communication in FieldPulse

Customer Communication

Automated Messages When Job Status Changes

When a job status changes in FieldPulse, you can trigger an automatic message to the customer. Set it up once and your team never has to remember to send a follow-up manually.

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CRM

Every Message Logged to the Customer Record

Every email and SMS your team sends is saved to the customer record. Anyone on your team can see what went out and when without digging through phones or inboxes.

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Booking Portal

Make It Easy for Customers to Rebook

Include a link to your FieldPulse Booking Portal in any cancellation message and customers can schedule a new appointment on their own without calling your office. 

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Ready to Stop Managing Cancellations Manually?

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